Careers At Burkett

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At Burkett, we do things a little differently. Here, we see customers as partners in business. And we see employees as members of our extended family. Here, your voice will matter, your skills will have an impact and your views will help shape our vision.

Our team is obsessed with winning the day, the week, the month, and we’ll huddle up every quarter to start that process over again. We’re going to have some fun along the way, too, because, uh, winning is fun, isn’t it?

Our ping-pong table is home to some of the best players on earth, or at least that’s what they tell themselves. Our breakroom features some of the best stainless steel appliances for your use and our Halloween costume contest gets more creative each year. And with the best service team in the industry, our Burkett Certified Reconditioned process includes live-testing of equipment, which means regularly enjoying, among other things, free slushies, pizza and ice cream, lots of ice cream.

Burkett prides itself on being an autonomous organization. We want to empower our employees. We are more concerned with what gets done than how it gets done.

Our official color is Burkett Signature Red because it reflects the passion we have for what we do. Take a look at what's available to unlock an opportunity to challenge yourself and join a fast-growing company where you will make a difference.

Benefits with Burkett
  • Medical, Dental & Vision Insurance
  • AFLAC Benefits: Short-Term Disability, Accident Coverage & Optional Life Insurance
  • Paid Time Off (PTO) including applicable paid holidays
  • Retirement plan with Company Match
  • Employee Discount on products
  • Employee Purchase Programs with Vendors (e.g. TigerDirect & Dell)
  • Verizon Discount

Join Our Team

Interested in working for one of the leading sellers of commercial restaurant equipment and supplies? Check out current open positions posted below. Provide a cover letter and resume for review and send to careers@burkett.com and your information will be kept on file for current and future openings. Burkett Restaurant Equipment is always looking for the right people to join our team. We offer many appealing benefits, opportunities for training, and valuable work experience to build upon your career.

Open Positions

The position will serve as a team member within the company's National Sales Department with a focus to grow sales volume through the maintenance of existing customer accounts and by developing new accounts. Primary functions of the role include processing sales orders for customers via the phone, email, or in person and advising customers of product availability, pricing and options.

Position responsibilities include, but are not limited to:

  • Sell foodservice equipment and supplies by developing relationships with prospects
  • Achieve monthly sales quotas which are measured via KPI reports (revenue, gross margin, Quality, Cash (A/R), Conversion Rate, Retention Rate
  • Grow your own portfolio of customer accounts with no territorial boundaries
  • Develop and maintain an active prospect list and a professional network
  • Maintain relationships with clients by providing support through delivery of the products ordered and providing information and guidance throughout the process to ensure custom satisfaction
  • Follow up with customers to ensure sales expectations have been met and to enhance future orders
  • Create customer Quotes and Sales Orders using TRX System and AutoQuotes
  • Attentively answer phone calls and assist customers via our Live Chat system
  • Contribute to improved Accounts Receivable targets by managing sales transactions to preapproved payment options and assisting with follow up customer communications as needed
  • Work closely with internal company departments, customers, factory reps, and other outside sources as needed to communicate customer requirements
  • Attend weekly sales meetings and product trainings to improve job knowledge and to identify product improvements, pricing changes and new products
  • Attend factory trainings and trade shows as directed by management
  • Cross train with and support web specialist and showroom sales to support each other where needed or as defined
  • Other duties as assigned as related to continuous improvement of the Inside Sales team process.

Qualifications Expected

  • Communication - capable of receiving and understanding both written and oral directions
  • Negotiation - able to negotiate with clients and understand pricing flexibility
  • Organization - maintain clean workspace
  • Computer knowledge - thorough understanding of Microsoft Office & Google applications
  • Travel up to 10%

Experience / Education Required

  • Bachelors degree or 2 years of business-to-business sales experience and experience of the foodservice industry
  • Serv-Safe Level 2 Certification preferred
  • CFSP Certification is a plus

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

The position will serve as a team member within the company's National Sales Department with a focus to grow sales volume through the maintenance of existing customer accounts and by developing new accounts. Primary functions of the role include processing sales orders for customers via the phone, email, or in person and advising customers of product availability, pricing and options.

Position responsibilities include, but are not limited to:

  • Sell foodservice equipment and supplies by developing relationships with prospects
  • Achieve monthly sales quotas which are measured via KPI reports (revenue, gross margin, Quality, Cash (A/R), Conversion Rate, Retention Rate
  • Grow your own portfolio of customer accounts with no territorial boundaries
  • Develop and maintain an active prospect list and a professional network
  • Maintain relationships with clients by providing support through delivery of the products ordered and providing information and guidance throughout the process to ensure custom satisfaction
  • Follow up with customers to ensure sales expectations have been met and to enhance future orders
  • Create customer Quotes and Sales Orders using TRX System and AutoQuotes
  • Attentively answer phone calls and assist customers via our Live Chat system
  • Contribute to improved Accounts Receivable targets by managing sales transactions to preapproved payment options and assisting with follow up customer communications as needed
  • Work closely with internal company departments, customers, factory reps, and other outside sources as needed to communicate customer requirements
  • Attend weekly sales meetings and product trainings to improve job knowledge and to identify product improvements, pricing changes and new products
  • Attend factory trainings and trade shows as directed by management
  • Cross train with and support web specialist and showroom sales to support each other where needed or as defined
  • Other duties as assigned as related to continuous improvement of the Inside Sales team process.

Qualifications Expected

  • Communication: capable of receiving and understanding both written and oral directions
  • Negotiation: able to negotiate with clients and understand pricing flexibility
  • Organization: maintain clean workspace
  • Computer knowledge: thorough understanding of Microsoft Office & Google applications
  • Travel up to 10%

Experience / Education Required

  • Bachelors degree or 2 years of business-to-business sales experience and experience of the foodservice industry
  • Serv-Safe Level 2 Certification preferred
  • CFSP Certification is a plus

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Primary Objective: Coordinate the day-to-day flow of orders to ensure on-time delivery, customer satisfaction, quality of product and the productivity of the Distribution Center team.

Primary Functions: Responsible for the post sale coordination and scheduling of product shipments and delivery and installation resources to ensure achievement of defined operational service levels.

Position responsibilities include, but are not limited to:

  • Generate system Projects through AutoQuotes conversions
  • Works directly with Sales, Purchasing, Operations and Accounting team members to coordinate timely delivery of Projects and resupply orders
  • Work closely and effectively with fellow Account Coordinators to ensure support across all accounts
  • Measure project performance dashboard for quality, on time delivery and budget
  • Responsible for managing project discrepancies and changes through resolution
  • Complete close out documentation required per job where applicable
  • Communicate Contractor Punch List to sales and install team members where applicable
  • Schedule Equipment Certified Start-Up Inspection where applicable
  • Facilitate Project Close Review to define lessons learned and gaps and wins
  • Must thoroughly understand and display knowledge of all customer’s contracts and SLA's
  • Partner with the sales team to ensure account retention through seamless customer support, resource orchestration, and order fulfillment troubleshooting
  • Capturing accurate information for Customer Relationship Management system (CRM)
  • Other duties as assigned related to improvement of team performance, processes and client satisfaction

Experience / Education Required

  • Ability to communicate effectively and professionally, strong verbal and written communication skills
  • Detail-oriented with strong organizational skills
  • Maintains composure in high stress environments and situations
  • Excellent computer skills; proficient in Microsoft applications
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events
  • Self-Motivated – ability to take the lead on problem solving, planning tasks and proactively managing project responsibilities.

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Primary Objective: Recondition commercial cooking/mechanical equipment to achieve service targets including quality and productivity targets.

Primary Functions: This position is responsible for servicing used equipment according to the daily production schedule to produce high quality products for the Burkett Used / Reconditioned product line.

Position responsibilities include, but are not limited to:

  • Electronically, mechanically and cosmetically diagnose and repair all commercial cooking/mechanical equipment according to production targets
  • Research and request necessary parts according to manufacturer specs or as required by basic mechanical guidelines
  • Test all equipment in a timely, efficient manner and communicate any equipment that presents risk to internal or customer facing quality targets
  • Complete product diagnosis and disposition for damaged items in support of freight claims
  • Inform the operations manager or scheduler when an item is complete for auditing and QC compliance verification by completing TPS form
  • Research of factory specs of an item to learn the full function of the product to ensure proper service is completed; also request any necessary troubleshooting assistance
  • Complete any ongoing training to maintain OSHA compliance
  • Participate in regular service employee meetings to communicate assignments and capture risks
  • Contributes to development of processes and work instructions for daily activities
  • Comply with all company policies, programs, rules, regulations and safety rules
  • Communicates resource constraints to Scheduler when labor or equipment capacity does not align to the schedule
  • Other duties as assigned related to continuous improvement of service processes

Qualifications Expected

  • Self-motivated and well organized
  • Electrical and mechanical troubleshooting abilities
  • Ability to mechanically service/repair equipment
  • Knowledge of natural and propane gas equipment
  • Knowledge of electrical troubleshooting to include 24VAC, 110VAC, 208-230VAC, both single and 3 phase along with some DC voltage systems
  • Ability to function as part of the team and assist other technicians when necessary
  • Capable of reading electrical schematics
  • Excellent computer experience working with Microsoft Office products including Excel and Word
  • Ability to lift up to 75 pounds occasionally

Experience / Education Required

  • 1-2 years experience preferred within areas of gas components, mechanical and electrical repair
  • 10-Hour OSHA Training (will provide upon hire if not yet obtained)

Education and Training - Preferred / Bonus

  • 1-3 years of experience diagnosing and repairing commercial cooking equipment

Equipment Needed

  • Basic hand and power tools
  • Testing instruments
  • Some items are company provided

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Primary Objective: To assist a growing Service Department in the reconditioning of commercial kitchen equipment to achieve service targets including quality and productivity targets, to assist with paint prep and parts and equipment movement.

Primary Functions: This position is responsible for producing high quality products for the Burkett Used / Reconditioned product line, to perform paint prep including sanding and assembly when applicable, pulling and counting parts and equipment, and to assist as a backup to supply pickup and warehouse deliveries/installs.

Position responsibilities include, but are not limited to:

  • Movement of equipment per department and technician needs utilizing forklift
  • Perform paint prep requirements (filling, sanding) when necessary or requested by Service supervisor
  • Complete product diagnosis and disposition for damaged items in support of freight claims
  • Mechanically and cosmetically diagnose and repair select commercial kitchen equipment
  • Research and request necessary parts according to manufacturer specs or as required by basic mechanical guidelines
  • Test all equipment in a timely, efficient manner and communicate any equipment that presents risk to internal or customer facing quality targets
  • Research of factory specs of an item to learn the full function of the product to ensure proper service is completed; also request any necessary troubleshooting assistance
  • Complete any ongoing training to maintain OSHA compliance
  • Participate in regular service employee meetings to communicate assignments and capture risks
  • Comply with all company policies, programs, rules, regulations and safety rules
  • Communicates resource constraints to Supervisor when labor or equipment capacity does not align to the schedule
  • Other duties as assigned related to continuous improvement of service department processes
  • Assist in the pulling completed used equipment per pick tickets when sold for quality re-test when necessary
  • Assist as a backup to support project install and/or delivery.

Qualifications Expected

  • Self-motivated and well organized
  • Basic troubleshooting abilities are a plus
  • Ability to communicate effectively and professionally
  • Self-motivated with ability to work independently to achieve daily schedule
  • Ability to learn, adapt, change, and remain flexible
  • Detail-oriented with strong organizational skills
  • Knowledge of basic material handling equipment and tools
  • Ability to function as part of the team and assist other technicians when necessary
  • Excellent computer experience working with Microsoft Office products including Excel and Word
  • Ability to lift up to 75 pounds occasionally

Experience / Education Required

  • High School Diploma
  • Valid Driver's license is required
  • 10-Hour OSHA Training and HAZCOM Training. Training provided if not already acquired.
  • Will be subjected to FBI/BCI background check annually

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.

Primary Objective: Deliver & pick up merchandise to/from customers & project installation to meet in a timely, safe and professional manner

Primary Functions: This position is responsible for the white glove delivery of restaurant equipment and supplies, customer pickups and customer project installations according to budget, schedule and safety requirements.

Position responsibilities include, but are not limited to:

  • Deliver merchandise to customers within delivery area noted on delivery manifest
  • Complete uncrating and set in place for standard deliveries unless otherwise notified prior to the delivery
  • Deliver merchandise to project installs utilizing uncrating, set in place & trash haul away. All connections for all merchandise will be performed by professional installation
  • Load and unload the Burkett company truck and sweep and clean it daily
  • Ensure all pack slips presented to customers are correct
  • Drive company vehicle safely during delivery of merchandise following regulations and maintaining delivery vehicle
  • Inspect & maintain delivery vehicle. Notify supervisor of any required truck maintenance or issues that require immediate attention
  • Work with supervisor to remain DOT-compliant, both as a driver and company
  • Assist in maintaining efficient operations when not making deliveries
  • Any additional tasks or directives assigned by management
  • Perform all of the above listed duties safely and efficiently
  • Provide customer service, be courteous & problem solve while on deliveries/installs
  • Will include overnight stays as needed to ensure on time delivery & installation of projects.

Qualifications Expected

  • Must have a valid driver license and proof of insurance
  • Ability to lift at least 75 pounds
  • Must be mechanically inclined
  • Must be DOT certified (medical) or able to become certified immediately
  • Have ability to become forklift certified and OSHA 30 hour certified
  • BCI&I and FBI background check will be required with pre-employment
  • Highly organized and motivated, ability to work independently, and maintain accurate and detailed reports
  • Great problem solving skills; customer focused
  • Strong attention to detail and sense of urgency
  • Ability to manage multiple priorities and demanding time frames
  • Exhibits confidence and contributes to team building through a positive attitude
  • Demonstrates Courtesy, Respect, Integrity, Discipline, Responsibility, Accountability

Experience / Education Required

  • High School Diploma
  • Restaurant Equipment knowledge preferred
  • Basic blueprint reading capabilities preferred
  • 1-2 years of driving experience in a non-CDL commercial vehicle
  • Knowledge of general material handling equipment and proper usage

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays, a 401(k) with company match and opportunities for performance-based bonuses.